FAQs

Yes, an OEM or OEE quality replacement windshield installed by a reputable technician can be just as good as the original.

A typical windshield replacement at MyGlass takes approximately 1 to 2 hours, depending on the job's complexity. ADAS recalibration may take extra time. Ask us for details.

It's recommended to wait at least one hour after the replacement before driving to allow the adhesive to cure properly.

We stand behind our workmanship, and if you encounter any issues post-replacement, simply reach out to our customer service team, and we'll address them promptly.

Yes, we provide a warranty on our windshield replacement services for added peace of mind.

Yes, MyGlass is fully bonded and insured for your peace of mind.

Yes, our technicians are certified with min. 10+ years of experience in ensuring high-quality service and expertise in windshield replacement.

If you have a comprehensive insurance policy, your insurance will cover the complete cost of replacement. The only expense you incur is your deductible. Ask us how we can help you with your deductible.

Yes, our technicians are certified.

Small chips and cracks can often be repaired without replacing the entire windshield. However, it depends on the size, location, and severity of the damage. A professional technician can assess and advise on the best course of action.

We can repair a maximum of three (3) impact points. If your windshield has more than three, its structural integrity may be compromised, and we advise replacing it to ensure your safety.

The time it takes to repair a windshield depends on the extent of the damage. Minor repairs can often be completed in as little as 30 minutes, while more significant damage may take longer.

In most cases, you can drive your vehicle immediately after windshield repair. However, it's advisable to wait for the adhesive to fully cure, which typically takes around one hour. Your technician will provide specific instructions based on the type of repair performed.

In most cases, you will pay $0 when you have insurance coverage for chip repairs. Ask our customer service representative to get a quote.

No, not all types of damage can be repaired through auto glass repair. Extensive damage, such as large cracks spanning the entire windshield or damage that compromises the structural integrity of the glass, may require a windshield replacement instead.

You are eligible for a repair when:

• The damage can be covered by a loonie
• You have three chips or less.
• The damage is not on the edge of the windshield

For more information, check our windshield repair service page.

For most insurance companies, glass repair falls under comprehensive coverage. If you have comprehensive coverage, windshield chip repairs are Free and replacements only require you to pay a deductible. Some insurance companies also offer full glass coverage in which case you may not need to pay anything out of pocket. Check with your insurance for specific details.

In auto insurance, a deductible is the amount you pay out of pocket before your insurance covers repairs. You, as the policyholder, are responsible for paying it.

You will find your deductible on your insurance policy or renewal papers. You can reach out to your insurance provider, or we can assist you with this.

Filing auto glass claims typically doesn't have a significant impact on your insurance premium. Many insurance companies treat glass claims differently than other types of claims. They often consider them to be "no-fault" claims, meaning they are not considered a reflection of your driving record. As a result, filing a glass claim usually won't lead to an increase in your premium. However, it's always a good idea to check with your insurance provider to understand how they handle glass claims and if there are any potential impacts on your premium.

ADAS systems often use cameras and sensors mounted on or near the windshield to function properly. When the windshield is replaced, the position of these sensors may change, requiring recalibration to ensure accurate operation of the ADAS features.

During a windshield replacement, ADAS components such as forward-facing cameras, rain sensors, light sensors, HUD systems, and windshield-mounted sensors can be impacted and may require recalibration for accurate operation.

ADAS recalibration should ideally be performed immediately after windshield replacement to prevent any potential safety issues caused by misaligned sensors.

The cost of recalibration varies depending on the type of recalibration required and your vehicle's make and model. Recalibration cost is most often covered under comprehensive insurance. For additional information, please contact us.

The duration of ADAS recalibration after windshield replacement can vary depending on the vehicle and the specific systems involved. Typically, it can take anywhere from one to several hours to complete.